DHC Outpatients – Patient Feedback 2022

This year we asked patients to describe their experience with DHC Outpatients

They provided valuable feedback on their experiences with our service, how our staff performed and how they were made to feel.

Our word cloud shows the most common terms patients used to describe their care.

Some of the most commonly used words were: Friendly, Good, Care, Excellent, Understand, Helpful and Professional

The team are very grateful to their patients for taking the time to give feedback.

We recently published our 2022 Patient Survey and the team are pleased to see such positive responses…

95% of patients felt their care was good, very good or excellent

92% of patients would recommend DHC to friends and family

98% of patients felt listened to at their appointment

Read the full results here

About DHC

DHC (Dorking Healthcare) has grown out of a collaboration of Dorking GP practices to become an NHS provider organisation that serves a population of around 140,000 people across Surrey.
Our services cover primary care, community health, outpatient services and mental health