Coronavirus (COVID-19) – information update

DHC the NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff whilst continuing to provide important services.

Appointments at DHC have been changed to telephone and video consultations. You should not attend your appointment in person. At the time of your appointment, we will call you on the phone number you have provided to us. This new measure follows NHS guidance and has been put in place to reduce the risk of infection.

In a small number of cases, we may require you to attend in person for a physical examination, procedure, investigation or treatment. We will inform you if that is the case or your clinician will discuss this with you during your telephone appointment.

If you have any questions about your appointment, please call us on 01306 733 272.

Stay at home if you have symptoms of coronavirus

Stay at home if you have either:
A new continuous cough
High temperature (of 37.8 degrees centigrade or higher)

Loss of smell or taste

Do not go to a GP surgery, community pharmacy or hospital. Go online at

Call NHS 111 only if you need to speak to someone because your symptoms cause you significant concern.

Advice and guidance is available on

If English is your second language, translations are available on

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