Outpatient FAQs
Here you will find helpful information about our services, locations and appointments.
If you are registered with a GP practice and you require a hospital referral, you can ask to be referred to DHC Outpatients
DHC Outpatients are available at Dorking Hospital, Holmhurst Medical Centre in Redhill, Greystone House in Redhill, Medwyn Centre in Dorking and Oxted Health Centre in Oxted. Depending on the nature of your referral, you may be able to choose which site you attend for your outpatient appointment.
We are able to offer face to face, video and telephone appointments. Once your GP has referred you, you will receive an appointment letter which will advise you about the most appropriate type of appointment.
We have a large team of consultants practicing for DHC. Many of these consultants are attached to one of the local NHS Hospital Trusts, others are independent consultants who have considerable experience of both the NHS and private health sector.
If your consultant decides with you that you require further investigation, treatment or surgery that cannot be provided at a DHC location, they will refer you either to their associated NHS Trust hospital or to a private hospital as an NHS patient.
If you need to change or cancel your appointment, please email appointments.dhc@nhs.net as soon as you know you are unable to attend. Should you need to change or cancel your appointment with less than 48 hours’ notice, please call us on 01306 735459. We will be as flexible as possible in offering you an alternative appointment but options can be limited in busy clinics.
Approximately £252,000 of NHS money is wasted each year by patients who do not attend their DHC Outpatient appointments. This is not only a waste of NHS money but also means other patients have a longer wait for their appointments.
Dorking Hospital and Oxted Health Centre have easy access to consulting rooms on the ground floor. Holmhurst Medical Centre, Redhill and Medwyn Centre have easy access to consulting rooms via the building lift. Disabled toilets and parking are available at all sites.
Your consultant will discuss with you which hospital will be most suitable for you. You may receive treatment in a local NHS hospital or a local independent hospital under the NHS.
Dorking Hospital is served by bus routes from Leatherhead, Guildford, Redhill and Horsham, including wheelchair accessible services. The nearest train stations are Dorking West, Dorking Deepdene and Dorking Main Stations – walking 20-30 minutes or 5-10 minutes by taxi.
Holmhurst Medical Centre is served by bus routes from Leatherhead, Dorking and Horsham including wheelchair accessible services. The nearest train station is Redhill – walking 20-30 minutes or 5-10 minutes by taxi.
Medwyn Centre is accessible by train and bus and is an 11 minute walk from Dorking Main, a 17 minute walk from Dorking West and an 8 minute walk from Dorking Deepdene stations and there is a bus stop across the road serving a number of local areas.
Oxted Health Centre is accessible by train or bus with the train station being a 6 minute walk from the centre. There is also a bus stop directly outside serving a number of local areas.
Greystone House Surgery is accessible by train and bus and is a 9 minute walk from Redhill train station and there is a bus stop a 3 minute walk from the surgery serving a number of local areas.
