talking therapies

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IAPT Psychological Therapies - Info for patients​

Talking Therapies phone number: 01483 906392

We are a free and confidential NHS service and we offer a range of psychological therapies to adults 18 years and over, who are registered with a Surrey GP.

It is common and normal to experience changes in your mood and behaviour at times of stress and emotional upset. If these changes continue to affect you, then the DHC Talking Therapies service could help. We provide specialised skilled and accredited practitioners who are able to provide psychological therapies for people experiencing common difficulties including depression, anxiety, panic, stress, phobias and trauma.

Talking Therapies are also known as IAPT (Improving Access to Psychological Therapies), which is a national programme that was created in 2005 to offer advice, information and therapies as recommended by the National Institute of Health and Care Excellence (NICE) https://www.nice.org.uk/ 

Please follow the button to our dedicated Talking Therapies website which provides you with information of how to self refer and a more detailed overview of the service.

Talking Therapies phone number:

01483 906392

The talking therapies service can offer:

  • Psychological Education courses
  • Computerised Cognitive Behaviour Therapy (CBT)
  • Guided self-help, helping you manage your symptons
  • Group and individual CBT
  • Access to employment specialists who assist patients to return to or obtain employment
  • Self help resources and books on prescription

Who will help you?

You will get help from a qualified specialist including Psychological Wellbeing Practitioners and Cognitive Behavioural Therapists who can help you work through a range of problems. Please see the talking therapies criteria below before completing a referral, to ensure that it is the most appropriate source of support for your needs.

Talking Therapies phone number:

01483 906392

IAPT Inclusion & Exlusion Criteria

We accept self-referrals from the East Surrey, Surrey Downs and Guildford and Waverley areas. You can access this service directly by ringing us on 01483 906392 or by filling in the online form on the Talking Therapy website.

To get the most out of the help it will be important to think about the ideas in between sessions, and practice any techniques that you learn. It is also possible that you will feel unsettled or upset while you are working to get better – always let us know about this.
IAPT has two main outcome measures which are improvement (reducing PHQ or GAD questionnaire scores) and recovery (bringing PHQ below 10 and GAD below 8). The performance of local providers for the last three published quarters is shown below:

Summary of IAPT outcomes for local Surrey IAPT providers

IESO (Psychologyonline.co.uk) 39%
Thinkaction Mental Health at Reigate (Formerly known as KCA) 41%
DHC Ltd 50%
Surrey IAPT 45%

Our current wait times are as follows:

No. of people waiting to commence treatment that have waited >4 weeks from referral

0

Average waiting time from referral to assessment in days

4

Average waiting time from referral to commencing course of therapy in daysin

4

No. of people waiting to commence treatment that have waited >4 weeks from referral

0

Talking Therapies Leaflet

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