Transparency
In our transparency section we provide helpful information about DHC as well as regulatory information we are obliged to make available to the public.
For example, we publish information about our quality and safety record, policies and patient surveys.
We are rated 'Good' by the Care Quality Commission
We are delighted that DHC received a rating of ‘Good’ in all aspects of the inspection across DHC Outpatients, Community Medical Team and Improved Access Services in general practice.
This is official recognition of the high standards of the services we provide and of our commitment to the health and wellbeing of our patients.
Dorking Healthcare Ltd
Quality Account
DHC Outpatients Patient Survey
Equality, Inclusion & Diversity (EID)
We believe our strength comes from the differences in who we are and how we think. Diversity and inclusion starts at the top of our organisation with the DHC Board of Directors which includes individuals with a wide range of backgrounds, experiences, skills, and perspectives.
DHC is committed to ensuring that EID is embedded across our organisation for staff, patients, carers and visitors. The Summary Reports below details our implementation of the Equality Delivery System.
To ensure that we continually improve implementing equality and diversity, our policies and processes are under regular review via dedicated EID working groups.
Patient Safety Incident Response Framework Plan (PSIRF)
Our Patient Safety Incident Response Framework (PSIRF) is designed to ensure that every incident is thoroughly investigated and that lessons learned are implemented to prevent future occurrences.
Patient Safety Incident Response Framework Plan (PSIRF)
Our Patient Safety Incident Response Framework (PSIRF) is designed to ensure that every incident is thoroughly investigated and that lessons learned are implemented to prevent future occurrences.
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Data Security & Protection Standards
Organisations that have access to NHS patient data and systems must publish the results of their assessment by NHS Data Security & Protection. The required standards have been met for the following DHC locations: Dorking Healthcare Limited, Dorking General Hospital, Holmhurst Medical Centre, Medwyn Centre, Pond Tail Surgery.
Modern Slavery and Human Trafficking Statement
This voluntary statement has been published in accordance with the Modern Slavery Act 2015. It sets out the steps taken by DHC to prevent modern slavery and human trafficking in its business and supply chains.
Carbon Reduction Plan
We are exploring all available options to minimise the impact of our organisation and to work towards achieving Net Zero emissions.
Gender Pay Gap
We are committed to equal pay for equal work. Men and women who perform the same roles at DHC, are paid equitably according to our structured pay bands and policies.