What our patients say about DHC Outpatients
Our staff teams are making a difference through their dedication and professionalism and we are grateful for your appreciative comments.
DHC Outpatients Patient Survey 2025
2026 Patient Feedback
"Lovely, caring and professional staff. Would definitely recommend."
"Excellent from receiving a very prompt appointment to having a very professional overall experience"
"It was nice to walk into a NHS hospital and be surprised by the bright and clean surroundings and to find the staff unhurried bright cheerful and wanting to be there to help people. One of my best hospital experiences can't say enough about it if only the rest were like this. Thank you NHS well done."
"The practitioner was polite, friendly and efficient. He also explained what was happening."
"I am seen on time & in a friendly professional manner."
First class. Very friendly staff and so kind and knowledgeable put my mind at rest straight away.
Seen promptly. Doctor very professional, caring and explained treatment coherently. Not very good but EXCELLENT. Thank you
"I felt at ease. Everything was explained and handled sympathetically and professionally"
"As always treated with great courtesy compassion and kindness"
"Amazing Doctor and staff made me feel at ease and reassured that all would be ok. Overall a wonderful experience from all staff. Thank you"
"Thorough examination, explanation and then rehab plan. Very clear and comprehensive. The best I have received from the NHS."
"Your service provision and delivery is gold standard and mostly efficient, meeting patients needs, especially mine at optimum levels. I am most grateful with unequivocal appreciation"
Patient feedback - Word Cloud, Summer 2025
We asked patients to describe their experience with DHC Outpatients.
They provided valuable feedback on their experiences with our service, how our staff performed and how they were made to feel.
This word cloud shows the most common terms patients used to describe their care.
Some of the most commonly used words were: Friendly, Listened, Happy, Explain, Excellent, Quick, Kind.
The team are very grateful to their patients for taking the time to give feedback and are happy to see such a positive response.
